Skip to content
  • There are no suggestions because the search field is empty.

Remote Agent Installation Guide

This article will show you how to install the BUCS Remote Agent which will allow BUCS to access and continually refresh on-premises data sources needed for reporting in the BUCS platform.

Install the BUCS Remote Agent

Recommended System Requirements

  • 16 GB of RAM

  • 4 CPUs 

How to install the BUCS Remote Agent

⚠️ Prior to installation, make sure your BUCS user has the Agent Manager or Connection Manager role enabled so you can generate the Authorization Key needed to setup the remote agent. You will also need administrator access to:

  • Access the server where the data source is located

  • Install the BUCS Remote Agent

  • Authorize set up of a new user with read-only access to the data source

 

Reminder: You can install multiple agents, but you can only install one agent per server or host. Make sure the agent is installed where the data source you want to import is accessible.

1. Download the BUCS Remote Agent

Click the download link the BUCS team provided to download the Remote Agent on the machine where it will be installed 

OR 

Click here to access the BUCS agent download link.  Use the 64-bit Installer unless BUCS has specified you need the 32-bit Installer.

2. Initiate the install

Double click the installer to initiate the installation process.

3. Proceed within the setup wizard

Click Next to proceed in the setup wizard.

4. Accept terms of service

Read the BUCS Terms of Service.  Select Accept then click Next.

5. Install the Agent

Click Install button to start the installation process.

Windows may ask if you are sure you want to allow the BUCS agent to make changes.  Click Yes to give permission to install the program.

6. Obtain authorization information

Navigate to the BUCS Customer Portal > Agent Management and click Generate New Key. 

Follow the prompts and copy the Authorization Key and Customer Code which you will enter in the Remote Agent Configurer App in the next step.

⚠️ The Customer Code will always be formatted as "BC_" followed by a string of capitalized letters.

7. Provide authorization information

Windows may ask if you are sure you want to allow the BUCS agent to make changes.  Click Yes to allow the application to run.

Enter the Authorization Key and Customer Code and Location Name in the Configurer App window that appears.  You can right click or ctrl+V to paste the values in the appropriate fields.  Click Save then Quit.

8. Finish install

Click Finish in the setup wizard. 

Notify the BUCS team to let them know the BUCS Remote Agent installation is complete.